PayPlug's default settings will send you emails to notify you of different changes of states on your account.
The notifications management can be done directly through your portal via the menu: Settings/Notifications
You can check or uncheck the notification boxes according to if you find them relevant or not.
Please note that it will be necessary to save each change.
Mail example to be sent to your customers
Payment confirmation:
Following a purchase on your shop, the customer will receive a payment confirmation.
Mail example:
Refund confirmation:
When you will refund a customer, he will be advised too by receiving an email.
Example of email received by the seller:
For each received payment, you will receive a notification email like this:
Asked transfer:
When you ask for a transfer to be done, you will receive an email notification.
Email example:
Payment chargebacks:
You will receive an email to notify you if there is a chargeback.
Server failure notification:
You will receive a message when you will be facing ipn errors.
Email example: