Does your bank statement specify "PAYPLUG.COM"? This means that your card was used to make a purchase from one of the retailers affiliated with PayPlug.
In order to identify the transaction, we invite you to start by searching for the word "payplug" in your mail box in order to retrieve the payment confirmation, which is sent systematically following every payment.
If you do not find the confirmation e-mail, please fill the contact form.
We will reply to you within 24 hours with details of the payment.
If you have any trouble with the form, please send the following items to "firstname.lastname@example.org" with the object "PayPlug card debit":
- Your name
- Your e-mail address
- The exact amount of the debit
- The last 4 numbers of your credit card
- The date indicated on your bank statement