If you are citizen from another country than France, you should provide 2 pieces of identification. The following documents are accepted:
- National identity card
- “Titre de séjour”
Please ensure that the copy of your ID is perfectly readable and not cut.
Please note that we may ask you further documentation if this is needed.
Which file formats can be uploaded?
You can upload files with a PDF, JPEG or PNG format.
If you try to upload a pdf file and it is not recognized as a valid pdf format, this is probably due to a bug in your browser. We advise you to try with another browser such as Google Chrome for instance.
If you need to merge your documents, you can use one of the following online tools:
If you don’t have a scan, you can take a digital photo of the documents if this one has an acceptable quality.
Please note that, according to the cases, the PayPlug team can ask you for additional documents.